Service And Parts Policy

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If you have any question with regard to the performance of your RUGER® DEERFIELD® CARBINE please write or call (603-865-2442) our Product Service Department in Newport, New Hampshire 03773, fully describing all circumstances and conditions involved. If you should return your rifle to the factory for repair, or order parts for it, please comply with the following suggestions for prompt service:

RUGER® DEERFIELD® CARBINE's returned to the factory for repair should be sent to: Sturm, Ruger & Company, Inc., Product Service Department, 411 Sunapee St., Newport, New Hampshire 03773. Telephone (603) 865-2442.

Guns should be sent prepaid. We will not accept collect shipments.

The Federal Gun Control Act, as well as the laws of most States and localities, do not prohibit an individual (who is not otherwise barred from purchasing or possessing a firearm) from shipping a firearm directly to the manufacturer for repair. However, before you ship your rifle to us, be certain that your State or locality does not have a law or regulation which will prohibit you from receiving the rifle from us after it has been repaired. If such receiving is prohibited, then please have a Federally Licensed firearms dealer ship the gun to us. If your rifle is sent to us by a dealer, it will be returned to him after being repaired. If a handgun (pistol or revolver) is shipped by an individual who does not hold a Federal Firearms License, it must be shipped via U.P.S. (Next Day Air). Persons who do not hold a Federal Firearms License are prohibited by Federal law from shipping a handgun by Mail. Handguns mailed in violation of the law are impounded by the Post Office.

DO NOT SEND GUN BOXES OR LITERATURE THAT YOU CONSIDER TO BE COLLECTOR'S ITEMS - THESE ARE INVARIABLY DAMAGED OR DESTROYED IN SHIPMENT. Please do not include rifle case, sling, telescopic sights or custom accessories with a firearm being shipped to the factory for service. Rifles and shotguns may be shipped via Parcel Post. Always insure your shipment.

Enclose a letter which includes your name, address, telephone number, serial number and model of the firearm. Describe in detail the trouble you have experienced with your firearm, or the work you wish to have done. Merely stating that the firearm "needs repair" is inadequate information.

Work performed will bear a net minimum labor charge of $20.00 plus a $12.00 shipping and handling charge. The charge for rebluing the RUGER® DEERFIELD® CARBINE is $50.00 plus a $12.00 shipping and handling charge. Custom gunsmithing service or nonstandard alterations are NOT AVAILABLE from Ruger Product Service Departments.

WARNING: BEFORE SHIPPING ANY FIREARM, BE ABSOLUTELY CERTAIN THAT IT AND ITS MAGAZINE ARE UNLOADED. DO NOT SHIP CARTRIDGES WITH A FIREARM.

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