Shipping Firearms For Repair

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RUGERĀ® MARK III pistols returned to the factory for services or repair should be sent to: Sturm Ruger & Co., Inc., Product Service Department, 200 Ruger Road, Prescott, AZ 86301-6181. Telephone: (928) 778-6555.

Guns should be sent prepaid. We will not accept collect shipments.

The Federal Gun Control Act, as well as the laws of most States and localities, do not prohibit an individual (who is not otherwise barred from purchasing or possessing a firearm) from shipping a firearm directly to the manufacturer for repair. However, before you ship your firearm to us, be certain that your State or locality does not have a law or regulation which will prohibit you from receiving it from us after it has been repaired. If such receiving is prohibited, then please have a Federally Licensed firearms dealer ship the gun to us. If it is sent to us by a dealer, it will be returned to him after being repaired. If a handgun (pistol or revolver) is shipped by an individual who does not hold a Federal Firearms License, it must be shipped via U.P.S. (Next Day Air). Persons who do not hold a Federal Firearms License are prohibited by Federal law from shipping a handgun by Mail. Handguns mailed in violation of the law are impounded by the Post Office.

Please do not include holster, custom grip panels, or custom accessories with a firearm being shipped to the factory for service. DO NOT SEND GUN BOXES OR LITERATURE THAT YOU CONSIDER TO BE COLLECTOR'S ITEMS -THESE ARE INVARIABLY DAMAGED OR DESTROYED IN SHIPMENT.

Always insure your shipment.

Enclose a letter which includes your name, address, telephone number, serial number and model of the firearm. Describe in detail the trouble you have experienced with your firearm, or the work you wish to have done. Merely stating that the firearm "needs repair" is inadequate information. State precisely what is wrong. Please enclose copies of any previous correspondence.

Work performed will bear a net minimum labor charge of $20.00 plus a $20.00 shipping and handling charge. The charge for metal refinishing the RUGERĀ® MARK III pistol is $50.00 plus a $20.00 shipping and handling charge. Custom gunsmithing service or nonstandard alterations are NOT AVAILABLE from Ruger Product Service Departments.


It is the purchaser's responsibility to be absolutely certain that any parts ordered from the factory are correctly fitted and installed. Firearms are complicated mechanisms and IMPROPER FITTING OF PARTS MAY RESULT IN A DANGEROUS MALFUNCTION, DAMAGE TO THE FIREARM, AND SERIOUS INJURY TO THE SHOOTER AND OTHER PERSONS. The purchaser and installer of parts must accept full responsibility for the correct adjustment and functioning of the pistol after such installation.


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