Service And Parts Policy

WARNING—BEFORE SHIPPING ANY FIREARM, BE ABSOLUTELY CERTAIN THAT IT AND ITS MAGAZINE ARE UNLOADED. DO NOT SHIP CARTRIDGES WITH A FIREARM.

SHIPPING FIREARMS FOR REPAIR:

Enclose a letter which includes your name, address, telephone number, and serial number and model of the firearm. Describe in detail the trouble you have experienced with your firearm, or the work you wish to have done. Merely stating that the firearm "needs repair" is inadequate information. Please enclose copies of any previous correspondence.

Work performed will bear a net minimum labor charge of $20.00 plus a $20.00 shipping and handling charge. The charge for metal refinishing the RUGER® P-SERIES pistol (except the aluminum frame, which we cannot refinish) is $50.00, plus a $20.00 shipping and handling charge. Custom gunsmithing service or nonstandard alterations are NOT AVAILABLE from Ruger Product Service Departments.

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