Enclose a letter which includes your name, address, telephone number, and serial number and model of the firearm. Describe in detail the trouble you have experienced with your firearm, or the work you wish to have done. Merely stating that the firearm "needs repair" is inadequate information. Please enclose copies of any previous correspondence.
Work performed will bear a net minimum labor charge of $20.00 plus a $20.00 shipping and handling charge. The charge for metal refinishing the RUGER® P95 pistol (except the aluminum frame, which we cannot refinish) is $50.00, plus a $20.00 shipping and handling charge. Custom gunsmithing service or nonstandard alterations are NOT AVAILABLE from Ruger Product Service Departments.
It is the purchaser's responsibility to be absolutely certain that any parts ordered from the factory are correctly fitted and installed. Firearms are complicated mechanisms and IMPROPER FITTING OF PARTS MAY RESULT IN A DANGEROUS MALFUNCTION, DAMAGE TO THE FIREARM, AND SERIOUS INJURY TO THE SHOOTER AND OTHER PERSONS. The purchaser and installer of parts must accept full responsibility for the correct adjustment and functioning of the pistol after such installation.
PARTS MUST FIT CORRECTLY
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